Frequently Asked Questions
Everything you need to know about shopping at The Stockroom.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Can I track my order in real-time?
Yes. Once your order is processed and shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Currently, The Stockroom ships to over 20 countries worldwide. International shipping rates and delivery times vary based on your location and will be calculated at checkout.
Are the products at The Stockroom covered by a warranty?
Most of our products come with a one-year manufacturer's warranty against defects. Please check the specific product page for detailed warranty information.